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After downloading my ThingWorx Studio trial and running setup.exe I get this error message:
Application download did not succeed. Check your network connection, or contact your system administrator or network service provider
In the log:
PLATFORM VERSION INFO
Windows : 10.0.14393.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.7.2053.0 built by: NET47REL1
clr.dll : 4.7.2117.0 built by: NET47REL1LAST
dfdll.dll : 4.7.2053.0 built by: NET47REL1
dfshim.dll : 10.0.14393.0 (rs1_release.160715-1616)
SOURCES
Deployment url : https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application resulted in exception. Following failure messages were detected:
+ Downloading https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application did not succeed.
+ Unable to connect to the remote server
+ No connection could be made because the target machine actively refused it 127.0.0.1:8888
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [11/22/2017 1:48:05 PM] : Activation of https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application has started.
ERROR DETAILS
Following errors were detected during this operation.
* [11/22/2017 1:48:06 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate)
at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- Unable to connect to the remote server
- Source: System
- Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
--- Inner Exception ---
System.Net.Sockets.SocketException
- No connection could be made because the target machine actively refused it 127.0.0.1:8888
- Source: System
- Stack trace:
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
Hi Kennedy Voorhees,
Try to download https://community.thingworx.com/external-link.jspa?url=https://studio-download.vuforia.io/downloads/ThingworxMobileBuild… directly and run it to install the application.
Regards,
Ankit Gupta
Tried that with still the same result. The odd solution for me was that it only worked when I opened Fiddler. Anyone know why this is the case?
Kennedy Voorhees: It seems issue is related to your network firewall setting. Delete the files under <user home>\AppData\Local\Apps\2.0\ and re-install the studio .exe file as Administrator. The AppData directory is an hidden directory, make sure to enable 'view hidden files' windows configuration.
-Durgesh