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15-Moonstone
September 21, 2023
Solved

Sending e-mail process in the project plan

  • September 21, 2023
  • 1 reply
  • 854 views

Hi comunity;

 

I want to send e-mail in the project plan.
How can I send an e-mail to the user and the administrator every time a task is closed?

Best answer by HelesicPetr

Hi @smcvr 

Emails are sent only in automatic execution and only for a started task

 

If you need to inform someone after the task is completed then the windchill does not provide that option. 

You can create a plan task that starts after the completed one and it can inform others.

 

Another option is to create custom listener that controls what task is completed and send emails based on your logic. 

 

PetrH 

1 reply

HelesicPetr
22-Sapphire II
22-Sapphire II
September 21, 2023

Hi @smcvr 

Emails are sent only in automatic execution and only for a started task

 

If you need to inform someone after the task is completed then the windchill does not provide that option. 

You can create a plan task that starts after the completed one and it can inform others.

 

Another option is to create custom listener that controls what task is completed and send emails based on your logic. 

 

PetrH