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An error occurred while registering resources while importing PLM Navigate Extension

Forum|Forum|9 years ago
August 23, 2016
3 replies
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See guys this is the error I am getting.

I tried to import each extension separately but all done except this Last one PTC_Navigate_View_PLM_App_extension.zip......It is throwing that error actually.

Do you guys have any clue, how can I fix it and make it work.

Best answer by katte

I assume you've permissions to access the PTC downloads page, upon providing the customer name and number, it will list all available downloads. From there, navigate through 'PTC smart connected Applications' for the latest the extension. If you don't find the application listed, then it should be licensing issue.

5-Regular Member

5-Regular Member

Prashant, was this an upgrade from an existing installation?

Author

1-Visitor

No its new installation Ravi.

5-Regular Member

5-Regular Member

Can you check if there are any errors in the logs for this? Under Monitoring > Application (top right corner of home screen)

5-Regular Member

5-Regular Member

I've come across this issue with that version, but when I tried importing the "Navigate-View-PLM-Apps-1-2-2" (latest) version resolved the issue.

-Giri

Author

1-Visitor

Hi Giri,

I am unable to download that extension again,

Can you send me the link from where I can download this plm-navigate-extension.

Please.

Thanks.

5-Regular Member

5-Regular Member

Here is the link - https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=TWA

I guess, you should find 'PTC smart connected Applications' and in 'Release Apps' section, you can find the download link.

-Giri