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ZahyMatar6-Contributor
6-Contributor
March 25, 2024
Question

Adding new users to Task Reassign Dropdown

  • March 25, 2024
  • 2 replies
  • 589 views

Hey everyone, this might be a bit of an odd request. When I usually go to reassign a task to a different user, I can either select the user from the dropdown menu or I can click "Find" to do a search for the user. From that point, that user will appear in the dropdown for selection by other people in the org. That is no longer the case for me. Does anyone know where the reassign dropdown entries are stored? 

    2 replies

    HelesicPetr
    22-Sapphire II
    HelesicPetr22-Sapphire II
    22-Sapphire II
    March 28, 2024

    Hi @ZahyMatar 

    The list is linked to a task definition in a workflow template.

    There is a resource pool where you can define users that could be added to the role of the workflow. 

    HelesicPetr_0-1711616316950.png

     

    OOTB there is all context so the list is from the team definition of the product or library

    role guest is excluded from that list. (guest can not be part of the workflow OOTB)

     

    PetrH

    A
    anursinghCommunity Manager
    Community Moderator
    April 12, 2024

    Hi  @ZahyMatar, 

     

    I wanted to follow up with you on your post to see if your question has been answered.

    If so, please mark the appropriate reply as the Accepted Solution. 

    Of course, if you have more to share on your issue, please let the Community know so that we can continue to help you. 

     

    Thanks,

    Anurag 

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