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Kanish4-Participant
4-Participant
November 15, 2024
Question

CAD Meta-data mismatch with CAD version

  • November 15, 2024
  • 2 replies
  • 490 views

A000100108, 02.5 is the latest version of the CAD model in windchill, but when the user opens file from solidworks via workgroup manager it is actually shows old file, updates made in the 02.5 version is not visible & it shows 02.1 old version file. this issue is particularly happening to one user frequently in a random manner. even “out of date” icon is also not shown by windchill, but once we remove the file from workspace & add again it works fine, but our worry is design may lead to work with old files that would be a worst scenario.

How this can happened, is there any known root cause please let me know team!

With regards,
Kanish kumar R

2 replies

Catalina
CatalinaCommunity Manager
Community Moderator
November 15, 2024

Hi @Kanish 

 

Thank you for your question! 

 

I’d like to recommend to bring more details and context to your initial inquiry. 

Please consider providing screenshot(s) to better understand what you are trying to do in your process. 

 

Please refer to this guideline to make your questions more likely to receive a quick and useful answer. 

This will increase your chances to receive meaningful help from other Community members. 

 

 

Thank you for your participation and please let me know if you need further assistance! 

 

Best regards,

Catalina | PTC Community Moderator
    joe_morton
    18-Opal
    joe_morton18-Opal
    18-Opal
    November 18, 2024

    Have the user make a new workspace. The old workspace may be corrupted. See if that resolves the issue

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