CADWoker will not start, what could be the cause?

[YA_10934201]

I am using Windchill PDMLink Release 11.1 and Datecode with CPS M020-CPS16

Also, where should I check?
Creo View Adapters uses Creo 6.0.0.0 F000.

Is there any other information you need?
Please let me know.

[Hari_Vara]

Hi,

You need to go to the Worker Agent Administration area in the Site>Utilities.

The workers will be listed there. Then you should go to that worker and check the logs from UI itself.

There could be multiple reasons for worker not starting.

Without Logs, Its difficult to proceed.

Best Regards

Hari

[YA_10934201]

Hello.
I am trying to manually start a Woker registered in WorkerAgent management, but it is not responding.
The logs that seem to be the case are as follows.

2024-08-08 18:53:45,583 ERROR [pool-5-thread-1] wt.index.StandardIndexPolicyManager - Exception while pinging the index server
org.apache.solr.client.solrj.SolrServerException: Server refused connection at: http://172.31.44.148:8085/solr/wblib
at org.apache.solr.client.solrj.impl.HttpSolrClient.executeMethod(HttpSolrClient.java:688)
at org.apache.solr.client.solrj.impl.HttpSolrClient.request(HttpSolrClient.java:266)
at org.apache.solr.client.solrj.impl.HttpSolrClient.request(HttpSolrClient.java:248)
at org.apache.solr.client.solrj.SolrClient.request(SolrClient.java:1290)
at wt.index.service.SolrServiceImpl.pingSolr(SolrServiceImpl.java:144)
at wt.index.StandardIndexPolicyManager$IndexServerStatusManagerTask.run(StandardIndexPolicyManager.java:491)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: org.apache.http.conn.HttpHostConnectException: Connect to 172.31.44.148:8085 [/172.31.44.148] failed: Connection refused: connect
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:159)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373)
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56)
at org.apache.solr.client.solrj.impl.HttpSolrClient.executeMethod(HttpSolrClient.java:571)
... 12 more
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)
at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:85)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at org.apache.http.conn.socket.PlainConnectionSocketFactory.connectSocket(PlainConnectionSocketFactory.java:75)
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
... 22 more

[YA_10934201]

I made a mistake.
The log is here.

[2024-08-08 19:00:38] workermonitor - Version : Creo 6.0.0.0 - (16.0.0.24) x86e_win64
[2024-08-08 19:00:38] Logging level set to 0x01.
[2024-08-08 19:00:38] Connecting to server "EC2AMAZ-COC7GKM" on port 5600
[2024-08-08 19:00:38] Monitor keep alive set - 300000 milliseconds
[2024-08-08 19:00:38] Connection established
[2024-08-08 19:00:38] Got version 8 INIT FAILURE (with no description) from WVS.
[2024-08-08 19:00:38] Monitor Shutting down.

[avillanueva · Accepted solution]

Try this article: https://www.ptc.com/en/support/article/CS38577?source=search

[YA_10934201]

Confirmed. Thank you very much.