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A
AT_CADDM8-Gravel
8-Gravel
December 4, 2023
Question

Can we generate the product service maintenance in Windchill 13?

  • December 4, 2023
  • 2 replies
  • 1616 views

We want to generate the reports to analyze the Product Servicing and maintenance history report from Windchill product configurations in Windchill 13.0. Are there capabilities to generate the report with historical data of the service and maintenance logs with dates? 

2 replies

A
achirila5-Regular Member
5-Regular Member
December 11, 2023
Thank you for your question.
I encourage you to bring more details and context to your initial inquiry. This will make it easier for you to receive meaningful help from other Community members.
    A
    AT_CADDM8-GravelAuthor
    8-Gravel
    December 14, 2023

    Hello avillanueva,

     

    We don't have Service Information Management in the Windchill installation. We have basic PDMLink installed, also, we have created configurations and instances of the base BOM. We just need to capture the servicing dates of the End Product, fill those in the Windchill, with updating serial numbers of the instances. So, in this case, when the product undergoes servicing, we get the new serial numbers of the rotable parts. We are expecting to get the report of all these services history tracked datewise. I have attached the snap-shot of a sample BOM of the instance.

     

     

    avillanueva
    23-Emerald I
    avillanueva23-Emerald I
    23-Emerald I
    December 14, 2023

    That might get difficult to manage. 1 baseline per serial number and updates would be manual.

      avillanueva
      23-Emerald I
      avillanueva23-Emerald I
      23-Emerald I
      December 11, 2023

      Yes but you need to have the Service Information Management module installed. More information can be found below on capabilities.

      https://support.ptc.com/help/wnc/r12.0.1.0/en/index.html#page/Windchill_Help_Center%2Fsublandingpages%2Fsis5002.html%23

       

      A
      AT_CADDM8-GravelAuthor
      8-Gravel
      December 14, 2023

      Hello avillanueva,

       

      We don't have Service Information Management in the Windchill installation. We have basic PDMLink installed, also, we have created configurations and instances of the base BOM. We just need to capture the servicing dates of the End Product, fill those in the Windchill, with updating serial numbers of the instances. So, in this case, when the product undergoes servicing, we get the new serial numbers of the rotable parts. We are expecting to get the report of all these services history tracked datewise. I have attached the snap-shot of a sample BOM of the instance.

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