Deleted User / Process initiator

Forum|Forum|6 years ago
February 7, 2020
2 replies
4825 views

Hi all,

We have a group of people that have recently left the company. Therefore, I ran the Search for Disconnected Participant and Delete from Windchill.

The issue I have is that, some of these users started workflows. When you reassign a workflow to another user, it always comes back to the process initiator. However, the initiator does not exist. Is there a way to change the Process Initiator or reassign the task permanently?

Any guidance is much appreciated. Thanks.

Bus_System Administration

Best answer by STEVEG

On the "Process" tab.

D

Darquise

Author

12-Amethyst

Has anyone come across this issue? How can I change the workflow initiator?

Every time a task is advanced, it goes to someone in the orgadmin group. That can get tedious.

We don't want to restart the workflow. We just want to change the user for the workflow initiator. Is there a way to do that?

J

JHall

1-Visitor

@Darquise

Did you actually delete the User from Windchill? I'm not sure from your description. In any case, we have a procedure when a person leaves and one of the tasks is to reassign their tasks.

James

D

Darquise

Author

12-Amethyst

Yes, in the Participant Administration, I did Action -> Delete from Windchill.

We had reassigned the worfklow to a temp user. But now we have a permanent user. The way our workflow is setup, once a task completes, it always goes back to the workflow initiator to decide which direction the workflow should go next. By reassigning, it goes back to worfklow initiator EVERY time!

I tried the calendar, but since the user has been deleted, I can't search or find that user to delegate tasks in the calendar. Can I re-enable the user, and then set the calendar?

S