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N
NG_945110410-Marble
10-Marble
April 11, 2022
Question

Document created using the template and download the Primary content doesn't has the updated values

  • April 11, 2022
  • 1 reply
  • 1715 views

Hi,

we have mapped the Windchill attributes in the document template like the Name and Number.

 

And we've created a document using the template,

 

If we download the created document in DTI format the documents show the new number and name (not a value of template) this is correct.

 

If we download the document in word format the values in the created document are the same as the template number and name this is not correct.

 

Please help us if there is any suggesstion.  

    1 reply

    HelesicPetr
    22-Sapphire II
    HelesicPetr22-Sapphire II
    22-Sapphire II
    April 14, 2022

    Hello @NG_9451104 

     

    This is general behavior because the values are updated by DTI in a word .

     

    My suggestion is to change download behavior to a DTI(Windchill Desktop Integration) and force users to use the DTI all the time. (lock download mechanism preference) on site/org level

     

    If you need actual values you have to use the DTI to download actual file to local disk. 

    Then you can share the document with correct values.

     

    I don't know better way.

     

    Hope this can help.

     

    PetrH

    N
    NG_945110410-MarbleAuthor
    10-Marble
    April 19, 2022

    Hi PetrH,

     

    Thanks for the suggestion, we have a concern to use DTI by all the users because some users are external users and they need to store this document on their local. that time the value is not updating that a concern.

     

    and If the use of the DTI means they need to save the DTI format it is difficult to find the format type (docx, ppt, xlsx) like this.

     

    Thanks

    Naveen Infant George

      H
      HJ115-Moonstone
      15-Moonstone
      May 6, 2022

      Hi Naveen,

      I was testing for a somewhat similar use case, you could try the following:

      - create Word doc with DTI "New document from Template": this 'feeds' your document with ID number & other attributes from Windchill you possibly have

      - save a local copy of this as docx: attribute values (number etc.) should persist in Properties

      - deliver this local file to externals for editing, they can do this without DTI

      - externals send you the file after editing, upload this with "Replace Content" in the Actions-menu of the originally created document object.

      - download with DTI and check attributes updating again.

       

      I tested with a user who never has had DTI installed, seemed to work.

       

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