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VK_16474-Participant
4-Participant
April 11, 2025
Question

Error in Mounting Folder Path for Remote Vault Configuration

  • April 11, 2025
  • 1 reply
  • 316 views

Hi

Need assistance

we have one remote server with 10TB of size and we need to use that server as remote vault .

So we followed few things creation of host then creation of master vault and then folders but while entering folder path getting error that mounting undermined.

 

Please suggest the solution that what will be the path of folder in vault configuration.

Ex .\\ rmi server host name \\ drive\folderName

 

Reference topic: https://community.ptc.com/t5/Windchill/What-is-the-difference-between-master-vault-replica-vault-and/m-p/380780#M44531

1 reply

avillanueva
23-Emerald I
avillanueva23-Emerald I
23-Emerald I
April 15, 2025

We need more information and exact errors/screenshots of what you are seeing. You mentioned that you have a remove replica site up and running. Is that correct? Curious how you know how much data is in the remote site (10TB)? If this is a new vault, it should be empty. After configuration and replication, it would get filled. Please walk though all your steps with us and how your data is structured. 

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