12-Amethyst

Solved

How to determine Windchill 12.1.2.1 Workgroup Manager Version ?

Forum|Forum|2 years ago
March 21, 2024
2 replies
2076 views

I'm following the instructions in https://www.ptc.com/en/support/article/CS332539 to try to determine

the version of windchill workgroup manager installed and so far I can't locate the wwgm install folder or

get to the About Windchill Workgroup Manager, any ideas as to what I'm doing wrong ?

Other

Best answer by Ajit_Kulkarni

Please go to control panel --> Programs and Features. Search for PTC Windchill workgroup manager.

If it is not in programs and features means it is not installed.

avillanueva

23-Emerald I

What does this link say?

E

ehowanice

Author

12-Amethyst

About Windchill displays this:

About Windchill

avillanueva

23-Emerald I

Sry, old knowledge that it would get installed on server to get pushed down. Docs indicate that this is the default location: C:\Program Files\PTC\wgm

Look for a wgmclient.ini file as the indicator.

D

DmitryC

14-Alexandrite

Here's how you can get the 'About' window:

As for the installation folder - you can open Task Manager and look at properties of WWGM process:

Kind regards,

Dmitry

E

ehowanice

Author

12-Amethyst

My task manager does not list PTC Windchill Workgroup Manager.

uwgm_client.exe is not in the default location as shown in your screenshot.

Attempting to search for uwgm_client.exe, so far no luck.

Any ideas as to what's going on ?

A

Ajit_Kulkarni

Answer

16-Pearl

Please go to control panel --> Programs and Features. Search for PTC Windchill workgroup manager.

If it is not in programs and features means it is not installed.

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