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rlampley13-Aquamarine
13-Aquamarine
March 23, 2022
Solved

Latest Version Object Shows 'Go To Latest'

  • March 23, 2022
  • 3 replies
  • 2874 views
I am using Windchill PDMLink Release 11.0 and Datecode with CPS M030-CPS18

I now have two use cases where a revised object, which is the latest available, is showing a later version exists. When you click the link to go to the later version, it instead takes you back to the previous old revision. Furthermore, when looking at the Change Notice, the Released Content shows No Affected Object, yet it is there. Something weird is happening. This behavior just started today and we are unable to replicate in our QA environment.

Anyone else experience anything like this?
      Best answer by bhushan.d

       

      Hello rlampley,

       

      The issue occurs due to corruption in SeriesSort table related to Revisioning.

       

      You can run WinDU task "Series Sort Id Diagnostic Task"

      Check the WInDU logs and follow article https://www.ptc.com/en/support/article/CS52067

       

      Make sure you take proper backups before executing any scripts and evaluate the solution on Test Environment.

       

      Please let me know how it goes

      3 replies

      M
      22-Sapphire I
      MikeLockwood22-Sapphire I
      22-Sapphire I
      March 23, 2022

      SERIESSORTVALUE database table got messed up somehow

       

      https://www.ptc.com/en/support/article/cs167602?language=en&posno=3&q=series%20sort%20order&source=search

       

      https://www.ptc.com/en/support/article/cs223313?language=en&posno=2&q=series%20sort%20order&source=search

       

      Run WINDU to get more info also

      https://www.ptc.com/en/support/article/cs52067?language=en&posno=1&q=series%20sort%20order&source=search

       

      Report to PTC tech support.

       

        M
        22-Sapphire I
        MikeLockwood22-Sapphire I
        22-Sapphire I
        March 23, 2022

        See attached result of running query: select sortid,value from seriessortvalue, order by sortid.

        Includes many varied Revision schemes used over time, including use of some <legacy> tags in statebasedversioning.xml.

        B
        bhushan.d17-PeridotAnswer
        17-Peridot
        March 24, 2022

         

        Hello rlampley,

         

        The issue occurs due to corruption in SeriesSort table related to Revisioning.

         

        You can run WinDU task "Series Sort Id Diagnostic Task"

        Check the WInDU logs and follow article https://www.ptc.com/en/support/article/CS52067

         

        Make sure you take proper backups before executing any scripts and evaluate the solution on Test Environment.

         

        Please let me know how it goes

        B
        bhushan.d17-Peridot
        17-Peridot
        March 24, 2022

        If my response helps, please mark it as the solution to help other members. Thanks for using the Community! 

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