Licensig file retrieved but windchill not working

I am using Windchill PDMLink Release 11.2 and Datecode with CPS 11.2.1.2

Retrieved licensing file, but always menu obscured

Best answer by HelesicPetr

Hi @FC_9723361

You have to assignee the PTC License groups in the Participant administration to the users.

PetrH

Community Moderator

Hi @FC_9723361

Thank you for your question!

I’d like to recommend to bring more details and context to your initial inquiry.

Please include screenshot(s) to better understand what you are trying to do in your process.

Please refer to this guideline to make your questions more likely to receive a quick and useful answer.

This will increase your chances to receive meaningful help from other Community members.

Thank you for your participation and please let me know if you need further assistance!

Best regards,

Catalina | PTC Community Moderator

Author

9-Granite

License file and screen in attached

22-Sapphire II

Hi @FC_9723361

You have to remove the admin user from any group or profile.

Then you will see all the site options.

Usually it is cased by old license groups that are not used anymore.

PetrH

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