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I am using Windchill PDMLink Release 11.0 and Datecode with CPS M030-CPS03
Hello Team,
While updating the CPS patch PSI is getting failed
Here are the errors that I faced
DEBUG 2023-10-18 18:04:57 - at com.zerog.lax.LAX.main(Unknown Source)
DEBUG 2023-10-18 18:04:57 - Exiting with return code -1
DEBUG 2023-10-18 18:04:57 - Installation Aborting
DEBUG 2023-10-18 18:04:57 - The following 2 logs contain information that may be useful for diagnosing installation problems. Include them in your support requests. Shutdown the installer before accessing any logs to ensure that they are up to date.
DEBUG 2023-10-18 18:04:57 - - D:\ptc\Windchill_11.0\Java\installer\logs\JAVASDK_PtcInstall.log
DEBUG 2023-10-18 18:04:57 - - D:\ptc\Windchill_11.0\Java\installer\logs\JAVASDK_InstallLog.xml
DEBUG 2023-10-18 18:04:57 - The installation is aborting due to an unexpected error.
DEBUG 2023-10-18 18:04:57 - D:\Installation Files\MED-61006-CD-110_M030_M030-CPS22-Bundle\Java_development_kit_(JDK)_for_windchill_11.0\Disk1\InstallerData\javasdk\uninstall.xml:8: Unable to delete file D:\ptc\Windchill_11.0\Java\bin\javaw.exe
DEBUG 2023-10-18 18:04:57 - at org.apache.tools.ant.taskdefs.Delete.handle(Delete.java:719)
DEBUG 2023-10-18 18:04:57 - at org.apache.tools.ant.taskdefs.Delete.execute(Delete.java:697)
DEBUG 2023-10-18 18:04:57 - at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:293)
Hi @OM_10188694
You have some application that use the java or something does not allow to delete the file.
Unable to delete file D:\ptc\Windchill_11.0\Java\bin\javaw.exe
Check services and process explorer if there is some java application that is using this file.
PetrH
Hi @OM_10188694
Try this https://www.ptc.com/en/support/article/CS205222
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Follow below steps
Or point WindchillDS temporarily to a different Java installation (simply copy the Windchill Java directory)
Or restart the server to clear out any zombie Java processes