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PTC Solution Installer gets stuck on configuration

NT_10644494
12-Amethyst

PTC Solution Installer gets stuck on configuration

When I try to run the PTC Solution Installer on my Linux machine, after the selection for language, it gets stuck on the first page which is saying - "Please wait, PTCSolnInstaller is being configured for your system. This may take a moment..". It stays like that for 2 hours already, without any feedback from it. Any ideas?

 

ACCEPTED SOLUTION

Accepted Solutions

You have to look at what is written in the installation logs.

 

There can be many reasons why the installation hangs.

 

You can read about some of them in support articles.

 

Below some examples

 

https://www.ptc.com/en/support/article/CS318787

 

https://www.ptc.com/en/support/article/CS309446

 

 

 

 

 

 

Marco

View solution in original post

1 REPLY 1

You have to look at what is written in the installation logs.

 

There can be many reasons why the installation hangs.

 

You can read about some of them in support articles.

 

Below some examples

 

https://www.ptc.com/en/support/article/CS318787

 

https://www.ptc.com/en/support/article/CS309446

 

 

 

 

 

 

Marco
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