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19-Tanzanite
June 5, 2020
Solved

Recent Chrome Update Possibly Affects Windchill

  • June 5, 2020
  • 11 replies
  • 38268 views

This is more of a post letting others know what I encountered today with my Chrome-Windchill connection, but if anyone knows what is going on that would be great to know.  It seems that Chrome recently updated their browser, mine is showing 83.0.4103.97, and I am now having issues with it.  I have cleared all the history out of Chrome and it still has the issue.  The issue has been seen across multiple computers, is that during the creation of a CN, when you go in and edit the task during that creation a blank window pops up with the spinning circle of death.  I am on Windchill 11.2.1.0.  The only error that is in any of the logs is:

2020-06-05 07:51:47,667 ERROR [ajp-nio-127.0.0.1-8015-exec-1] com.ptc.windchill.enterprise.change2.tags.ChangePropagationTag <USERNAME> - action oid was null

 

I have opened a support call and am waiting to hear back from them.

 

I don't know if anyone else has seen this yet or not.

Best answer by DeviVijayakumar

This is apparently a bug in the Chromium engine (Status of their bug - fixed in Chrome 85.0.4182.0)

11 replies

HelesicPetr
22-Sapphire II
22-Sapphire II
July 22, 2020

Hello all,

 

No one have mentioned that PTC published workaround to solve the issue.

if google fix the problem in the browser then the workaround should be reversed.

 

PTC Case CS326191 describes the workaround. I tested it and it works.

 

Best Regards

 

PetrH

22-Sapphire I
July 22, 2020

I also tested and it works. We will put into production this weekend.

note: Every user has to force refresh (control F5).

HelesicPetr
22-Sapphire II
22-Sapphire II
August 7, 2020

Hello,

 

I finished the installation of Windchill 11.1 M020 CPS14 and I have to confirm that the issue is still reproducible.

clearing the cache is done 🙂 

 

Chrome version  84.0.4147.105 (Official Build) (64-bit)