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Splitting Categories for Problem Report and Change Request

avillanueva
22-Sapphire I

Splitting Categories for Problem Report and Change Request

Has anyone looked at the Category drop down for PRs and CRs and felt that they should not be using the same resource bundle? How hard is it to split into two?  I know I can customize and overload the drop down but does it make sense that they are the same?  I can see categories that might apply for a PR but when it comes to CR would not or visa versa.  Who has also faced this?

1 REPLY 1

Hi @avillanueva,

 

OOTB Windchill Change Process has option to propagate the information from Problem Report to Change Request.

 

hence if you need the information to be propagated, it is correct behaviour to use the same Categories available for Change Request,

 

does that make sense?

 

Cheers

Rahul

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