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Urgent Windchill 12.1 upgrade question

WT_10157238
5-Regular Member

Urgent Windchill 12.1 upgrade question

While upgrading to Windchill 12.1 today, we required a reboot of the server. Windchill was running fine prior to the upgrade, but we could not access Windchill after. Windchill returned the following error "HTTP STATUS 404 Not Found": The requested URL was not found on this server. A search revealed PTC article  CS374085 which stated the cause of the error to be missing files 30-app-Windchill.conf and 20-mod_jk.conf in <HTTP_Server>/conf/conf.d Restoring those two files fixed the issue; I am just wondering what caused the files to go missing in the first place. Anyone have any experiance with this?

 

1 REPLY 1
TomU
23-Emerald IV
(To:WT_10157238)

Are you running any anti-virus software on the server?  If so, did it decide to quarantine those files for some reason?

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