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22-Sapphire I
MikeLockwood22-Sapphire I
22-Sapphire I
June 25, 2012
Question

WC DTI (Desktop Integration) installs

  • June 25, 2012
  • 1 reply
  • 2616 views

I've been experimenting with DTI... We may implement with WC 10.1.

Currently have a test WC 10.1 F000 install. On that machine, DTI from F000 is installed also - works ok.

Just updated the WC to M010. On tech support call C10869556 I asked "What will be the user experience if there DTI is not the version?" Answer from tech support: "I am not really sure about it. I don’t have a test system to try it for now, Could you please test it?"

Before I do this - PTC, what is the answer? I'm thinking about having DTI installed on 2000 computers in 13 facilities, and understanding what needs to happen in order to have all users working the Monday am after upgrade.

thanks in advance.

1 reply

S
sm_011-Visitor
1-Visitor
June 25, 2012

The Windchill Desktop Integration (DTI) client needs to match the Release and Datecode of the server it is connected to. You may have some limited success running an older or newer DTI client, but it is not intended to be used this way.

If you are rolling out to 2000 computers, I would assume you already have an automated distribution and installation method in place. The comand line options for the installer are shown in the image below.

If you plan a server upgrade in the future, you should plan to uninstall the current DTI client and replace it with the latest from the server.

silent install.jpg

K
kpatil12-Amethyst
12-Amethyst
December 23, 2015

An Example would be realy Helpful.. went thru the KB article and got the below methods:

setup.exe /S /V"/L*V \"%temp%\dtiinstall.log\" /qn"    -->Install

setup.exe /S /X /V”ALLUSERS=1” "/L*V \"%temp%\dtdeiinstall.log\" /qn"    -->For Unsistall

But for the Uninstall it needs the setup of the same version that is being Uninstalled and not the later version.We have Updated from 10.2 M030 CPS05 to 10.2 M030 CPS09 and in such scenarios even the Install of Newer version over the older version doesn't actually makes an update but installs a New Version altogether.So there are two version of DTI rather that Updating of the older one in case I directly run the silent install before uninstalling the CPS05 one.

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