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8-Gravel
November 25, 2024
Question

WVS Publishing Fails

  • November 25, 2024
  • 1 reply
  • 1130 views

Version: Windchill 13.0

 

Use Case: Need to check in part from worker machine to windchill. > On Windchill UI, under WVS Job Monitor, publishing fails. Encountered these errors from job log: - Error from Creo - Registration with server failed : Windchill license validation failed - CadAgent Returned: $ERROR$ Error from Creo - Registration with server failed : Windchill license validation failed


Description:

Encountered these errors from job log:
- Error from Creo - Registration with server failed : Windchill license validation failed
- CadAgent Returned: $ERROR$ Error from Creo - Registration with server failed : Windchill license validation failed

I have already followed this article Article - CS288647 regarding license requirement for CAD integration with windchill for the error messages listed above. 

A PTC support questioned if CREO is able to open the part from the workspace and I am encountering crashes from opening the part (PTC Support hasnt contacted back). The part is a simple square extruded to make a box, nothing complex. 

PTC article suggested to remove shade from config.pro but I dont have that listed within config.pro Article - CS222858. 


Any ideas for either why the WVS Monitor fails or for CREO crashing from opening a simple part? - Are they even related?

1 reply

jbailey
18-Opal
November 25, 2024

Are you using $USER in auth.properties?

8-Gravel
November 25, 2024

The auth,properties file is currently set up with only the wcadmin. Should I also include the test user that I am using?

If this is the case, then wouldnt this mean I would need to add all the CAD worker users username/password on the auth.properties file?

jbailey
18-Opal
November 25, 2024

No, using the wcadmin is fine. We had seen in testing if you used the $user variable, then every user would have to have a CAD license.