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SG_104464493-Newcomer
3-Newcomer
August 1, 2023
Question

Where to find PTC Solution Installer

  • August 1, 2023
  • 1 reply
  • 2900 views

Where do we find the PTC solution installer for Windchill ? We are having trouble finding it. We can find and download the various Windchill SW packages, but can't seem to find the PTC Solution Installer SW. We are a partner needing to install a single-server, monolithic instance of Windchill for development purposes. Any help would be greatly appreciated.

1 reply

B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
August 1, 2023

It is listed under each version of Windchill in the download pages, PTC Solution Installer <version>.

What version are you trying to download?

BenLoosli_1-1690912314913.png

 

    S
    SG_104464493-NewcomerAuthor
    3-Newcomer
    August 1, 2023

    Thanks for the quick response.  Here is what we see under our entitlements.  Don't see anything for the Solution Installer (even under each of the components).  We are interested in 12.1.x.x.

    SG_10446449_0-1690915584718.png

     

    S
    SG_104464493-NewcomerAuthor
    3-Newcomer
    August 7, 2023

    Our listing under the "Order or Download Software Updates" is displayed as:

     

    SG_10446449_0-1691437905592.png

     

    When we click on any of these, we see version trees ... (eg: WINDCHILL ENTERPRISE INTEGRATION)

     

    SG_10446449_1-1691437995683.png

     

    No Solution installer in any of these.  Our sales order confirming our entitlements was pages and pages long .... and certainly contains entitlement to stand up a development windchill instance.  

     

    Any pointers on where to start with an official support request to PTC would be great.  Thanks for all the help thus far, greatly appreciated.

     

     

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