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Windchill Creoview job failing

JavierL
7-Bedrock

Windchill Creoview job failing

I have a fairly large assembly checked in, I have removed all issues on the model and it fully regenerates without any errors or server warnings

 

However when I check it in, we cannot get the creo view to work, it works on everything else in the assembly, but not the top level, we just get a JOB FAILED

 

here is the log we get (names have been changed to protect the innocent...):

"

Job Log

Jan 28, 2021 7:42:34 PM:Start Job: Assembly  - assy_core.asm, B.26
Jan 28, 2021 7:42:34 PM:make temp dir D:\ptc\Windchill_11.2\Windchill\temp\pubtemp\publish2632647833872901899.tmp
Jan 28, 2021 7:42:34 PM:"As Stored" Config Spec is available
Jan 28, 2021 7:42:34 PM:The EPMDocument As Stored Config Spec was selected as the default
Jan 28, 2021 7:42:34 PM:Start: Assembly  - assy_core.asm, B.26
Jan 28, 2021 7:42:34 PM:Authoring Application: Creo
Jan 28, 2021 7:42:34 PM:Transferring Files to: D:\ptc\Windchill_11.2\Windchill\temp\pubtemp\publish2632647833872901899.tmp
Jan 28, 2021 7:42:46 PM:Number of Files (identified to be) Transferred: 688
Jan 28, 2021 7:42:46 PM:Creo Asm Conversion
Jan 28, 2021 7:42:46 PM:Added request to PROE queue
Jan 28, 2021 7:42:47 PM:Job 5,372 submitted to worker: windp2-PROE:1
Jan 28, 2021 7:42:47 PM:LOGID: worker_280.log
Jan 28, 2021 7:42:47 PM: Registering Server
Jan 28, 2021 7:42:49 PM: Downloading assy_core.asm
Jan 28, 2021 7:42:53 PM: Loading assy_core.asm
Jan 28, 2021 7:45:12 PM:Failure to retrieve assy_core.asm name assy_core (err = -4)
Jan 28, 2021 7:45:12 PM:Asm Processing Returned: $ERROR$ Failure to retrieve assy_core.asm name assy24u_core (err = -4)
Jan 28, 2021 7:45:12 PM:Attempting to delete temporary workspace publish2632647833872901899tmp.
Jan 28, 2021 7:45:13 PM:Done deleting temporary workspace publish2632647833872901899tmp.
Jan 28, 2021 7:45:13 PM:CadAgent Returned: $ERROR$ Failure to retrieve assy_core.asm name assy_core (err = -4)
Jan 28, 2021 7:45:13 PM:End (with Error): Assembly  - assy_core.asm, B.26
Jan 28, 2021 7:45:13 PM:End job (with error): Assembly  - assy_core.asm, B.26
Jan 28, 2021 7:45:13 PM:Publish Complete event dispatched
Jan 28, 2021 7:45:13 PM:remove temp dir: D:\ptc\Windchill_11.2\Windchill\temp\pubtemp\publish2632647833872901899.tmp
"

 

 

I thought initially that it was failing because it was not regenerating cleanly but this did not work

 

We are trying to get the creo view file over to manufacturing (do not have creo parametric)

 

Thanks!

4 REPLIES 4
TomU
23-Emerald IV
(To:JavierL)

Take a look at the trail file in the folder of that CAD worker from the same time period.  See what it has to say.  Keep in mind that if the assembly has placement failures, missing components, or failing features, it won't publish and this is the message you will get back.

JavierL
7-Bedrock
(To:TomU)

Hey Tom

 

Thanks, I thought it was an error with some of the library released parts which had relations that were causing havoc because they couldnt be checkedout, but after I fixed all those parts, the top level assembly regenerated and saved cleanly with no errors and its still failing for some reason

BenLoosli
23-Emerald II
(To:JavierL)

Are the files being pulled directly from Windchill or did someone do a backup from Creo Parametric for the publishing?

What CAM software  are you running? If Creo, then why do the CreoView file?

What file output format do you have the CreoView publisher creating for your CAM system?

 

It looks like the CreoView publishing, which is Creo Parametric, cannot find all of the component files of the assembly.

How can you do the publishing if you do not have Creo Parametric?

Hi Ben

 

this is all directly from Windchill

 

CreoView is what Manufacturing is using to develop work instructions

 

we dont use any PTC CAM software

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