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Currently we are using Windchill 11.0 M030 and client application Work group manager 11.0 M030 in Windows 10.
From past 2 weeks UWGM Application is not responding when user tries to launch the client application
Work around: clean the windows cache and "%USERPROFILE%\AppData\Roaming\PTC\Windchill Workgroup Manager" locations to make it work
Error The program uwgm_client.exe version 30.73.0.0 stopped interacting with Windows and was closed
Solved! Go to Solution.
It could be something similar to the error described in this article:
https://www.ptc.com/en/support/article?n=CS177343
Hi Marco, Thanks your response. currently we are using Windows 10 Version 1709 with all security updates.
Please find below erro message, Faulting package full name, Faulting package-relative application ID are blank ;(
Log Name: Application
Source: Application Hang
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Description:
The program uwgm_client.exe version 30.73.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 3e80
Start Time: 01d4225a7d6bc3e4
Termination Time: 9403
Application Path: C:\Program Files\PTC\wgm\x86e_win64\obj\uwgm_client.exe
Report Id: 27a8caa2-cb2e-427a-b816-77113b950f70
Faulting package full name:
Faulting package-relative application ID:
Hello, When we point the property home.page.url= to any one of the slave node then its working good but we are facing the issue (Application is not responding) when it is pointed to cluster name. We are able to access the application from Internet explorer or chrome browser with cluster name without any issues.