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RW_1068286012-Amethyst
12-Amethyst
August 9, 2023
Solved

Windchill data is not visible to users through browser or CREO. Only admins can see data

  • August 9, 2023
  • 1 reply
  • 1030 views

We moved from PDM Essenials 11.1 M020 to PDM Link 11.1. M020

 

When admins log in they are able to see data thru the browser /creo application

 

If someone logs in as a regular user they are unable to see any data in their site/org

 

any insghts on this please

 

 

thank you

Raj

 

Best answer by RW_10682860

The issue was we did not add the "authors license" . It resolved once we added this. Back on feet

 

 

Thank you all

1 reply

HelesicPetr
22-Sapphire II
HelesicPetr22-Sapphire II
22-Sapphire II
August 9, 2023

Hello @RW_10682860 

If you upgrade from Essentials then the case would be ACL rules. The Windchill Essential has different setting of ACL and use shared teams. 

I would focus to the ACL and redesign them.

 

for example an access is explicitly deny if is not allowed (WTObject read ACL is deny) . In standard Windchill nothing is deny but the user does not have access if it is not allowed. 

It is different if more roles are used and the ACL are counted together. 

 

PetrH

    R
    RW_1068286012-AmethystAuthorAnswer
    12-Amethyst
    August 17, 2023

    The issue was we did not add the "authors license" . It resolved once we added this. Back on feet

     

     

    Thank you all

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