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Windchill server hangs on startup.

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Windchill server hangs on startup.

I was following the steps that the PTC recommended:

 

-> First, start Directory Server;
-> Second, start the Apache services;
-> Third, start the Windchill services;

 

---- Attachment 1.

 

After start the Windchill server and check the logs file, I come across the following message:

 

---- Attachment 2.

 

To solve this problem I followed these recommended steps:

https://www.ptc.com/en/support/article?n=CS125275

 

For the first solution:

 

I inserted the last line on the file whit machine's IP and your host name.

 

---- Attachment 3.

 

For secondary solution:

 

I don't know how do follow the steps. Because I don't found the files.


For the third solution:

 

I did't nothing. Because the size of the database increases as needed, according to PTC.


For four solutions:

 

I disabled all firewall services to make sure the firewall was not blocking anything.

 

_________________________________________________________________________

Finally, none this steps resolved my problems.

 

Someone guides me!

 

Thank!

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Windchill server hangs on startup.

Hello guys!

I solved my problem.

 

I added the wrong Host address in the file.

So I added the right host:

https://<local>
<local>.com

 

awesome!

\0/

View solution in original post

2 REPLIES 2

Re: Windchill server hangs on startup.

Hello guys!

I solved my problem.

 

I added the wrong Host address in the file.

So I added the right host:

https://<local>
<local>.com

 

awesome!

\0/

View solution in original post

Re: Windchill server hangs on startup.

Please accept your post as the solution.