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mguillaume1-Visitor
1-Visitor
May 19, 2017
Solved

Windchill workspace issue

  • May 19, 2017
  • 3 replies
  • 10216 views

Hi,

I've worked on a project in a specific workspace for some days. No problems for saving modifications.

Now when I open the workspace I find that all my work is lost. The workspace seems to be back in the original state when I started the study.

It seems that some people already have this problem with windchill, kind of cache corruption I guess

Is it a way to recover my parts and assembly or to investigate the cache files?

Many thanks.

Creo 2 M100

Windchill 10 M040

3 replies

Marco Tosin
21-Topaz I
Marco Tosin21-Topaz IAnswer
21-Topaz I
May 19, 2017

Windchill Cache Recovery Tool - Version 2.05 (WC_FileRecovery) - 64 bit version

Marco
M
mguillaume1-VisitorAuthor
1-Visitor
May 19, 2017

Thanks Marco.

I've seen this tool.

I'll try to install it know if the IT department let me do it...

B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
May 19, 2017

In 10+ years of working with Windchill, I have never had a corrupt workspace.

I know I am asking for one now, but it is Friday and I'm off to Boston next week!

    M
    mguillaume1-VisitorAuthor
    1-Visitor
    May 19, 2017

    Ben Loosli a écrit:

    In 10+ years of working with Windchill, I have never had a corrupt workspace.

    Hey Ben you don't push Windchill to the limits, hurry up!  haha

    Well, maybe I'm doing something wrong but I don't know what.

    As usual I often switch from a workspace to another in a day...it might be wrong

    But what I'm sure:

    - I accessed to this workspace maybe 15 times during the study without any problem, shutting down the computer every night.

    - I didn't have any error message about check in because I didn't checked in (well...yes, it's bad)

    - I didn't tried to remove anything of that workspace. No export or any fancy thing.

    I can only see that this morning my workspace looks like I've not worked during the last week.

    Marco:

    I've tried the recovery utility without success. I can recover only a few files and nothing useful.

    Anyway, I'll keep it close to me and share with my co-workers for any further use. Thanks

    Thank you guys. I think I have to rebuild all that stuff but I wouldn't be so confident and check in a little more often

    M
    mguillaume1-VisitorAuthor
    1-Visitor
    May 22, 2017

    Thank you John.

    It sounds plausible. As I said I didn't upload my work on the server side at all. I know it's bad. 😕

    M
    mguillaume1-VisitorAuthor
    1-Visitor
    May 22, 2017

    Ok, now I may have an explanation:

    A few days ago , I've used a common login with administration rights to change manually some status on a few prts.

    To use that login I opened an windchill session on IE to be clear an not make any mistake under my common session.

    I once had a message when I opened Creo again saying something like:

    "The server side cache owner is 1. Continuing with the session 2 is not recommended"

    ( 1 is my common login, and 2 is the admin login)

    err_windchill.png

    A co-worker just had the same issue (And is also as green as hulk now ), that's how I had the screenshot.

    So I think we now know what we have to do.

    Thank-you again.

    Hope it may help any body

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