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mguillaume1-Visitor
1-Visitor
May 19, 2017
Solved

Windchill workspace issue

  • May 19, 2017
  • 3 replies
  • 10216 views

Hi,

I've worked on a project in a specific workspace for some days. No problems for saving modifications.

Now when I open the workspace I find that all my work is lost. The workspace seems to be back in the original state when I started the study.

It seems that some people already have this problem with windchill, kind of cache corruption I guess

Is it a way to recover my parts and assembly or to investigate the cache files?

Many thanks.

Creo 2 M100

Windchill 10 M040

3 replies

Marco Tosin
21-Topaz I
Marco Tosin21-Topaz IAnswer
21-Topaz I
May 19, 2017

Windchill Cache Recovery Tool - Version 2.05 (WC_FileRecovery) - 64 bit version

Marco
M
mguillaume1-VisitorAuthor
1-Visitor
May 19, 2017

Thanks Marco.

I've seen this tool.

I'll try to install it know if the IT department let me do it...

B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
May 19, 2017

In 10+ years of working with Windchill, I have never had a corrupt workspace.

I know I am asking for one now, but it is Friday and I'm off to Boston next week!

    M
    mguillaume1-VisitorAuthor
    1-Visitor
    May 19, 2017

    Ben Loosli a écrit:

    In 10+ years of working with Windchill, I have never had a corrupt workspace.

    Hey Ben you don't push Windchill to the limits, hurry up!  haha

    Well, maybe I'm doing something wrong but I don't know what.

    As usual I often switch from a workspace to another in a day...it might be wrong

    But what I'm sure:

    - I accessed to this workspace maybe 15 times during the study without any problem, shutting down the computer every night.

    - I didn't have any error message about check in because I didn't checked in (well...yes, it's bad)

    - I didn't tried to remove anything of that workspace. No export or any fancy thing.

    I can only see that this morning my workspace looks like I've not worked during the last week.

    Marco:

    I've tried the recovery utility without success. I can recover only a few files and nothing useful.

    Anyway, I'll keep it close to me and share with my co-workers for any further use. Thanks

    Thank you guys. I think I have to rebuild all that stuff but I wouldn't be so confident and check in a little more often

    L
    linda1-Visitor
    1-Visitor
    September 6, 2018

    you can find the cache files in the cache folder. you can find cache location in the place of server management window.

    sometimes you may find that the version before some changes is better, without upload, you can find it ,

    once uploaded, you can not come back to the previous version of design any more.

     

    Similar with the different version cap.prt.35 before using windchill. you have all .34.33 ...before purge, you can come back to cap.prt.33 if you want.

     

    M
    mguillaume1-VisitorAuthor
    1-Visitor
    May 22, 2017

    Ok, now I may have an explanation:

    A few days ago , I've used a common login with administration rights to change manually some status on a few prts.

    To use that login I opened an windchill session on IE to be clear an not make any mistake under my common session.

    I once had a message when I opened Creo again saying something like:

    "The server side cache owner is 1. Continuing with the session 2 is not recommended"

    ( 1 is my common login, and 2 is the admin login)

    err_windchill.png

    A co-worker just had the same issue (And is also as green as hulk now ), that's how I had the screenshot.

    So I think we now know what we have to do.

    Thank-you again.

    Hope it may help any body

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