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We are looking at trying to customize the appearance of the email notifications that get sent for workflow activities and workflow notification robots. I have found the information on customizing the workflow HTML templates and have found the directories where they are stored on our server, but I do not know the best way to go about customizing the HTML files to make them work properly with our system. We are using Windchill 10.0 M040. I found another thread in this forum topic about custom email templates, but the only information provided mentioned that you can edit the HTML files and to restart the Windchill server in order to apply the changes.
What I am looking for is a sample template that we could use as a starting point for developing our own email templates. I am a novice when it comes to HTML and Java development, so any help will be greatly appreciated.
Thank you,
Benjamin Wilcox – IntelliServ<sup>™</sup>
PPM & PDM Administrator