Skip to main content
10-Marble
June 14, 2011
Solved

"No Cache designated vault" exception while uploading graphics

  • June 14, 2011
  • 2 replies
  • 17133 views

Hi,

I'm using Windchill ProjectLInk 9.1, trying out the Structured Authoring test cases.

When trying to load a graphic file into the workspace "Tech_Pub", after selecting the file and
clicking finish, the UI goes to a page with a "Processing..." gif animation and never returns.

I checked the MethodServer log file (MethodServerLog4j-7344.log), and it has an exception:

2011-06-14 10:16:56,090 ERROR [RMI TCP Connection(26)-10.0.0.82] wt.fv.uploadtocache -
(wt.fv.uploadtocache.uploadtocacheResource/10) wt.util.WTException: There is no Cache designated vault or active folder for Cache designated vault on Local Master Site.

Does anyone know what this means and how to fix it?

Thanks,

Richard Steadman

Best answer by DmitryTsarev

Richard, try this:

1. Go to Site>Utilities>External Storage Administrator>Vault Configuration.

2. Click each folder/vault/host in the right area, then click Mounts>Validate, confirm no error message.

Make sure there is no Read-only vaults/folders and all the vaults/folders are enabled

2 replies

17-Peridot
June 14, 2011

Richard, try this:

1. Go to Site>Utilities>External Storage Administrator>Vault Configuration.

2. Click each folder/vault/host in the right area, then click Mounts>Validate, confirm no error message.

Make sure there is no Read-only vaults/folders and all the vaults/folders are enabled

1-Visitor
September 11, 2015

dtsarev

please tell me where  i can find the Site>Utilities>External Storage Administrator>Vault Configuration. and  i am not the administor of the Croe ,and whether i  have the right to modify .

and  please tell me the detail

1-Visitor
September 11, 2015

You need to be a site Administrator to access Site Tab. Could you get hold of an administrator or administrator credentials?

There is a least preferred method of updating the db tables, if you have db access.

Thank you,

Binesh Kumar

Barry Wehmiller

16-Pearl
June 21, 2022

In addition to the accepted solution you can also visit: