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windchill PDMLink

GV_10824368
2-Explorer

windchill PDMLink

I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.0.2

Unable to publish the Assembly, its showing error:Failure to retrieve goin-00275729-00.asm name goin-00275729-00 (err = -4)

Here are the errors that I faced

Job Log
25-Feb-2026, 11:00:18 AM:Start Job: Assembly - goin-00275729-00.asm, A.1
25-Feb-2026, 11:00:18 AM:make temp dir D:\ptc\Windchill_12.0\Windchill\temp\pubtemp\publish5201281251328177096.tmp
25-Feb-2026, 11:00:18 AM:"As Stored" Config Spec is available
25-Feb-2026, 11:00:18 AM:The EPMDocument Default Config Spec was selected as the default
25-Feb-2026, 11:00:18 AM:Start: Assembly - goin-00275729-00.asm, A.1
25-Feb-2026, 11:00:18 AM:Authoring Application: Creo
25-Feb-2026, 11:00:18 AM:Transferring Files to: D:\ptc\Windchill_12.0\Windchill\temp\pubtemp\publish5201281251328177096.tmp
25-Feb-2026, 11:00:21 AM:Number of Files (identified to be) Transferred: 196
25-Feb-2026, 11:00:21 AM:Creo Asm Conversion
25-Feb-2026, 11:00:21 AM:Added request to PROE queue
25-Feb-2026, 11:00:21 AM:Job 21 submitted to worker: GGN000596-PROE:1
25-Feb-2026, 11:00:21 AM:LOGID: worker_2.log
25-Feb-2026, 11:00:21 AM:Registering Server
25-Feb-2026, 11:00:22 AM:Downloading goin-00275729-00.asm
25-Feb-2026, 11:00:32 AM:Loading goin-00275729-00.asm
25-Feb-2026, 11:01:23 AM:Failure to retrieve goin-00275729-00.asm name goin-00275729-00 (err = -4)
25-Feb-2026, 11:01:23 AM:Asm Processing Returned: $ERROR$ Failure to retrieve goin-00275729-00.asm name goin-00275729-00 (err = -4)
25-Feb-2026, 11:01:23 AM:Attempting to delete temporary workspace publish5201281251328177096tmp.
25-Feb-2026, 11:01:24 AM:Done deleting temporary workspace publish5201281251328177096tmp.
25-Feb-2026, 11:01:24 AM:CadAgent Returned: $ERROR$ Failure to retrieve goin-00275729-00.asm name goin-00275729-00 (err = -4)
25-Feb-2026, 11:01:24 AM:End (with Error): Assembly - goin-00275729-00.asm, A.1
25-Feb-2026, 11:01:24 AM:End job (with error): Assembly - goin-00275729-00.asm, A.1
25-Feb-2026, 11:01:24 AM:Publish Complete event dispatched
25-Feb-2026, 11:01:24 AM:remove temp dir: D:\ptc\Windchill_12.0\Windchill\temp\pubtemp\publish5201281251328177096.tmp
1 REPLY 1

Hi @GV_10824368,

There could be multiple reasons for this issue.

The following article may help you identify and resolve it.

https://www.ptc.com/en/support/article/CS63378?source=search

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