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O
oparfon1-Visitor
1-Visitor
May 7, 2021
Question

Error during uploading

  • May 7, 2021
  • 1 reply
  • 1472 views

Hi team,

when we are trying to upload the procedure to Editor Platform we receive the Error Message:

"The Capture must be a session folder or a .zip file containing the session data."

 

What does it mean?

 Could we still use this captured material?

 

Best Regards

Olena

1 reply

O
oparfon1-VisitorAuthor
1-Visitor
May 10, 2021

issueVEC.png

 

T
tmccombie21-Topaz I
21-Topaz I
May 27, 2021

You should still be able to upload the video and image assets if the Capture cannot be uploaded. Please share a screenshot of the console log (F12, then navigate to 'Console' tab) to help troubleshoot why the capture won't upload. 

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