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J
JH_931018410-Marble
10-Marble
January 5, 2022
Solved

Issues with flexnetadmin 11.17.1.0

  • January 5, 2022
  • 1 reply
  • 3920 views

Hi there,
when I want to install flexnetadmin 11.17.1.0, a msgerror file is created in the folder with all files (see attachement). There are many messages there, all of them have the heading "Message DB wasn't loaded.".
In addition, the status remains permanently at "Being started...". ... but nothing happens.

Can someone help me? What is the reason for this? I need access to Creo Illustrate. 

 

Best regards 

Jonas 

Best answer by VladimirN

 Hi Jonas,

 

1. Please send your error log to PTC's technical support, here: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

2. Read the following article - "How to install PTC License Server with License Manager LMGRD for PTC Products": https://www.ptc.com/en/support/article/CS62129

1 reply

V
24-Ruby III
VladimirN24-Ruby IIIAnswer
24-Ruby III
January 5, 2022

 Hi Jonas,

 

1. Please send your error log to PTC's technical support, here: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

2. Read the following article - "How to install PTC License Server with License Manager LMGRD for PTC Products": https://www.ptc.com/en/support/article/CS62129

    J
    JH_931018410-MarbleAuthor
    10-Marble
    January 5, 2022

    Hi Vladimir, 

    the process takes a little longer - but it works! Many thanks!

      V
      24-Ruby III
      VladimirN24-Ruby III
      24-Ruby III
      January 5, 2022

      You're welcome.

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