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Jaime_LeeCommunity Manager
Community Manager
March 12, 2020
Question

Interesting Workflow: Topic before you decide the board

  • March 12, 2020
  • 2 replies
  • 26 views

Hi, what are your thoughts here on some community platforms letting users post the topics before having to consider "what board" it goes to?

Sample from my closed CMX (Community for Community Professionals) 

 

cmxhub.com

 

 

Posting Step 1:  Write Your Question

 

 

cmxpro.jpg

 

 

Posting Step 2:  Choose your "Topic" or Board/Label (as we know it in Khoros)

topiclist.jpg

 

Posting Step 3:  Choose "Post Without a Topic" if you don't know

 

 

postwithouttopic.jpg

 

I think it kinda "hangs" there until an admin or moderator will classify it for you.

 

 
 

 

    2 replies

    Dale_Rosema
    23-Emerald III
    Dale_Rosema23-Emerald III
    23-Emerald III
    March 13, 2020

    Looks interesting. It will need attention so that the post doesn't "hang" for very long. 24/7 so that those around the world are not waiting for somebody across the world to get into work.

    S
    21-Topaz I
    STEVEG21-Topaz I
    21-Topaz I
    March 13, 2020

    Do you really want to put the responsibility of classifying it on an admin?

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