Error when export a PNG file from Arbortext IsoDraw 7.3 CADprocess

When I had my evaluation license everything worked great. But now with my new license I'm getting an error.

An unknown problem has occurred. I only get this when exporting a PNG file no other formats.

I have attached the error massage and the PNG export setting in the attachments.

Please let me know if anyone has a suggestion as to why this is happening.

Thank you

18-Opal

What are you using to build the image, any models, other images? I expect you are using version 7.4.3.0.

Bryon

Author

1-Visitor

It was created from a CATIA .STP file.

I am using Release 7.3

18-Opal

Try setting the color image depth to 32 bit instead of 8 bit.

Bryon

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