KepServerEX Installation Error: "The folder path 'C:' contains an invalid character"

[EA_11204094]

KepServerEX Installation Error: "The folder path 'C:' contains an invalid character"

Hello everyone,

I'm encountering an error while trying to install KepServerEX software on my computer:

"The folder path 'C:' contains an invalid character"

Important details about this issue:

• I'm not manually selecting the installation path, the program is automatically determining it
• I'm using Windows Server 2019

Has anyone experienced this issue or know how to solve it? Any help would be greatly appreciated.

---

System Information:

• Operating System: Windows Server 2019
• KepServerEX Version: 6.6.350

[VladimirN]

Article - "Error "The Folder Path C: Contains An Invalid Character" when trying to run the KEPServerEX exe file": https://www.ptc.com/en/support/article/CS325489 

[vnamboodheri]

Hello @EA_11204094, 

It looks like you have a response from a community champion. If it helped you solve your question please mark the reply as the Accepted Solution. 
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Vivek N.
Community Moderation Team.