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EA_112040946-Contributor
6-Contributor
Mar 9, 2025 12:04 PM UTC
Solved

KepServerEX Installation Error: "The folder path 'C:' contains an invalid character"

KepServerEX Installation Error: "The folder path 'C:' contains an invalid character"

Hello everyone,

I'm encountering an error while trying to install KepServerEX software on my computer:

"The folder path 'C:' contains an invalid character"

Important details about this issue:

  • I'm not manually selecting the installation path, the program is automatically determining it
  • I'm using Windows Server 2019

Has anyone experienced this issue or know how to solve it? Any help would be greatly appreciated.

System Information:

  • Operating System: Windows Server 2019
  • KepServerEX Version: 6.6.350
VladimirNAnswer
24-Ruby IV
Mar 9, 2025 3:18 PM UTC

Article - "Error "The Folder Path C: Contains An Invalid Character" when trying to run the KEPServerEX exe file": https://www.ptc.com/en/support/article/CS325489 

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2 replies

VladimirN24-Ruby IVAnswer
24-Ruby IV
Mar 9, 2025 3:18 PM UTC

Article - "Error "The Folder Path C: Contains An Invalid Character" when trying to run the KEPServerEX exe file": https://www.ptc.com/en/support/article/CS325489 

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    vnamboodheriEmeritus
    Emeritus
    Mar 14, 2025 11:57 AM UTC

    Hello @EA_11204094, 

     

    It looks like you have a response from a community champion. If it helped you solve your question please mark the reply as the Accepted Solution. 
    Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

    Thanks,
    Vivek N.
    Community Moderation Team.

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