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This version of the program is no longer supported. Read this announcement for details: https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announcement/ta-p/818870
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Try these
https://community.ptc.com/t5/Mathcad-Installation/Mathcad-Prime-2-0-license-product-code/m-p/727736
