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-MFra-21-Topaz II
21-Topaz II
April 13, 2023
Question

New email in My PTC Community settings

  • April 13, 2023
  • 1 reply
  • 1408 views

Hello everyone!
How do I change my email in PTC Community Settings? it seems impossible!
Thanks for answering me.

1 reply

W
Werner_E25-Diamond I
25-Diamond I
April 13, 2023

Silly as it is you can't do it from within this forum ("community") but you have to manage your PTC account at the PTC support site.

Hope that this link works for you:

https://www.ptc.com/en/support/my-web-account

    AndrewK
    AndrewKCommunity Manager
    Community Manager
    April 13, 2023

    Thanks @Werner_E Looks like that link works, and you can find more information here How to change Community Email address - PTC Community

     

    AndrewK
    AndrewKCommunity Manager
    Community Manager
    April 17, 2023

    It would be a good idea to at least have a link in settings. That's something that should be easy to add. I'll talk it over with the team and see if we can get it into a future update.

     

    As far as the slow reactions, Khoros is making regular updates to improve performance and fix bugs, however we aren't experiencing the same delays when replying and uploading images.

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