Skip to main content
L
lreimold1-Visitor
1-Visitor
October 12, 2016
Question

Creo 3.0 Student Edition License says "Succes!" but also "Invalid file or format"

  • October 12, 2016
  • 1 reply
  • 9618 views

Good day,

I'm trying to activate my Student Edition of Creo 3.0 with the following manual:

http://apps.ptc.com/schools/references/install_creo3_unistudent_standard.pdf?_ga=1.113291907.521497967.1476201064

But shortly after I click on "Install License" and login into my account, he tells me that it was succesful, but also that the license is an invalid file or has an invalid format, what makes it impossible to click on "Next".

I tried it several times, disabled all kind of firewalls, rebootet, deleted the license folder, nothing works.

Any ideas?

Lukas

    1 reply

    M
    MartinHanak24-Ruby III
    24-Ruby III
    October 12, 2016

    Hi,

    license file is saved in C:\ProgramData\PTC\Licensing directory, by default. Did you removed PTC subdirectory in C:\ProgramData directory ?

    MH

    L
    lreimold1-VisitorAuthor
    1-Visitor
    October 12, 2016

    I tried to delete the _license.dat file and I also tried to delete the folder "Licensing"

    M
    MartinHanak24-Ruby III
    24-Ruby III
    October 12, 2016

    Hi,

    you can check your license file ... maybe you will find the root of the problem in it. If you publish license file contents, then I can check it, too.

    Below you can find an example of Student license for K-12 students. I hope that UNI license is similar ...

    INCREMENT CREOPMA_SchoolSTD3 ptc_d 34.0 12-oct-2017 \

        uncounted 107XXXXXXXXXXXXXXB7 \

        VENDOR_STRING="VSVER=2.0 \

        LO=(0,6,7,10,17,19,32,34,48,51,61,69,73,115,127,128,135,136,137,155,188,191,283,325,326,336,347)" \

        HOSTID=PTC_HOSTID=00-11-22-33-44-55 SUPERSEDE \

        ISSUER=PTC-WEB-CREOEDUSTD3 ISSUED=12-OCT-2016 \

        NOTICE="mymail@address.xx, " SIGN2="control code \

        .................................................................................."

    I guess that your problem can be related to network card MAC address. Maybe installation is not able to get your network card MAC address.

    I can check network card status for you, if you publish output of the following command entered in DOS prompt window.

    ipconfig  /all  > ip.txt

    Command output is written in ip.txt file located in user home directory.

    MH

    Terms & ConditionsCookie settingsAccessibility statement