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K
KO_122572273-Newcomer
3-Newcomer
November 1, 2024
Question

Creo 9 student installer does not run

  • November 1, 2024
  • 2 replies
  • 1173 views

The installer of any University approved version of PTC CREO (7.0.8.0 and 9.0.0.0) is not running with no error message given. The process simply terminates after a few seconds before a window is opened.

 

System Specs:

Windows 11 23H2

AMD Ryzen 3900X

Nvidia RTX 2080 Super

64 GB Ram

200 GB free SSD storage on C:

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
November 2, 2024

Similar discussions:

K
KO_122572273-NewcomerAuthor
3-Newcomer
November 5, 2024

The only thing that I was able to do now is have a second boot drive with a second windows installation. Far from ideal.

The usual run as administrator and kill all unnecessary processes did not work. I also tried to install in protected mode but that failed, not because of the setup.exe not running but because of some required component being not available.

M
MartinHanak24-Ruby III
24-Ruby III
November 6, 2024

Hi,

1.]

What is full absolute path to setup.exe you are starting?

2.]

What language version of Windows is installed on your computer?

 

K
KO_122572273-NewcomerAuthor
3-Newcomer
November 7, 2024

As recommended in a different thread I moved the installation files to C:\install

My computer is running on German Windows. Though I don't think that affected the installation as I was able to install CREO 5 and 7 previously during my Bachelors.

I did manage to create a memory dump file from the setup.exe before it closed if that would be of help for bug fix purposes.

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