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1-Visitor
April 16, 2024
Question

Can't install Creo 9.0 for windows11

  • April 16, 2024
  • 2 replies
  • 2444 views
I want to install Creo 9.0. I succeeded in unzipping file "MED-100WIN-CD-460_9-0-0-0_Win64". But I couldn't open setup.exe and install_licenseserver.exe in my computer. When I searched control panel and task manager, I couldn't find any app in operations.

When I forced shutdown, I found "unnamed" file is running. Maybe this file is setup.exe which I tried to open.

Here is my laptop information.
CPU 13th Gen Intel(R) Core(TM) i7-13700H 2.40 GHz
RAM 32.0 GB
OS window11 home

Thank you for your support.

2 replies

8-Gravel
October 30, 2024

I am having the exact same issue and have found no answers. When I attempt to run the "setup.exe" file, a popup appears asking if I will allow the app to make changes. Then, nothing. I checked the windows event logs and found an error, as posted in the picture below. Still no answer. I have tried re-downloading the zip file directly from the website multiple times. I genuinely have no idea what to do. 

JH_12230187_0-1730307647209.png

 

24-Ruby III
October 31, 2024

@JH_12230187 wrote:

I am having the exact same issue and have found no answers. When I attempt to run the "setup.exe" file, a popup appears asking if I will allow the app to make changes. Then, nothing. I checked the windows event logs and found an error, as posted in the picture below. Still no answer. I have tried re-downloading the zip file directly from the website multiple times. I genuinely have no idea what to do. 

JH_12230187_0-1730307647209.png

 


Hi,

just to be sure, try removing the space from the directory name. Then run setup.exe again

  • for example: change C:\Creo Setup to C:\Creo_Setup
8-Gravel
October 31, 2024

I sincerely appreciate your help, and I actually JUST tried this. Still no dice, even after deleting all files, redownloading the zip file, extracting into the newly named PTC_install file, right click run as admin, nothing. I get the popup asking if I would like to let the ap make changes, I say yes, I get the little blue circle cursor for a few seconds and poof. 

24-Ruby III
October 31, 2024