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Error “Your session is invalid or has expired” when Launching Creo Trial Player

Harry_Seth
15-Moonstone
15-Moonstone
‎Jun 03, 2021 12:08 PM
‎Jun 03, 2021 12:08 PM

Error “Your session is invalid or has expired” when Launching Creo Trial Player

Issues:

User encounters error "Error “Your session is invalid or has expired” when Launching Creo Trial Player 

 

a12.jpg

 

Reasons/Causes: -

  • This issue is encountered when Multiple sessions have been launched for Creo Parametric Trial

Solution:

  • Open Task Manager
    • Right-click the Windows taskbar and select “Task Manager”

qa.jpg

 

 

  • Or Search in windows i.e. type in “Task Manager” and  open it.
    • Select Processes tab and confirm multiple session have been launched
    • Right click on Creo 8.0.0.0 from PTC and select End Task

fin.jpg

 

 

  • Relaunch Creo Parametric 8 trial version
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