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1-Visitor
August 27, 2025
Question

How would I fix this licensing issue?

  • August 27, 2025
  • 2 replies
  • 309 views

I am a university student, and want to use the 9.0 version of Creo for my class. I ran into an issue where the the licence is "not suitable". How would I fix this issue?

 

SG_14053282_0-1756322252983.png

Thanks in advance.

2 replies

24-Ruby III
August 28, 2025

Hi,

you have to understand what network cards are available on you computer.

1.] Please upload license file mentioned in your picture.

2.] In Command prompt window run ipconfig /all > ip.txt command and upload ip.txt file generated by this command.

 

You can also request license file via email. Please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-9-0-Student-Edition-Licence-error/m-p/897846 discussion.

Catalina
Community Moderator
September 4, 2025

Hi @SG_14053282,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.

Of course, if you have more to share on your issue, please pursue the conversation.

Thanks,

Catalina | PTC Community Moderator