Student License problem

[MB_12399992]

Hi. I have a problem with the license identification: Student code give me an error message.
Thanks for the attention.

[VladimirN]

Which version of Creo do you want to install?

[MB_12399992]

Version 11

[VladimirN]

Did you follow these instructions?

• https://apps.ptc.com/schools/references/install_creo11_schools_standard.pdf
• https://apps.ptc.com/schools/references/install_creo11_unistudent_standard.pdf

[MB_12399992]

Yes, but the license code doesn't work. 

[MartinHanak · Accepted solution]

Hi,

you can request license file via email. Please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-9-0-Student-Edition-Licence-error/m-p/897846 discussion.

[MB_12399992]

Thank you. I've received an other email form the Academic Support with an other license, but it still doesn't work.

[MartinHanak]

Hi,

please publish some valid information. For example picture showing error message.

You can also upload following files:

• license file
• Parametric\bin\parametric.psf file
• ip.txt file ... output of ipconfig /all > ip.txt command launched from Command prompe window

[MB_12399992]

Hi. This is the error I obtained with the license I received by email from Academic Support. I've also attached the ip.txt as you suggest.

Thank you

[MartinHanak]

Hi,

upload following files:

• license file
• Parametric\bin\parametric.psf file

[MB_12399992]

Hi. 
Could you please tell me where I can found the Parametric\bin\parametric.psf file? I cannot upload the license file since I receive this error message 

[MartinHanak]

Hi,

if you have problems to upload the file, pack it into zip file and upload zip file.

Example ... E:\PTC\Creo11_020\Creo 11.0.2.0\Parametric\bin\parametric.psf