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Spedex12-Amethyst
12-Amethyst
September 27, 2022
Solved

Creo nor setup.exe does start

  • September 27, 2022
  • 3 replies
  • 3010 views

Hello,

today I tried starting Creo (9.0.0.0 Student Edition), but it did not work.

Also tried running as admin of course.

So i decided to uninstall it and reinstall it. Now the setup.exe does not want to start.

When i copy the files in a virtual machine (Windows Sandbox), the setup.exe does actually run.

I also tried deactivating Windows Defender, but also this did not work.

Absolute path is: C:\Users\chris\Documents\MED-100WIN-CD-460_9-0-0-0_Win64

Restarted the PC multiple times.

All drivers are updated to the newest version.

Does somebody know what could have happend?

 

Greetings

Spedex

Best answer by Spedex

Could not really find a fix.

I tried downgrading to an older Windows 11 version, but the downgrading did not work.

Then I re-set my whole PC. I assume it would work now but I did no check cause I do not need Creo at the moment anymore and I don't want to install it just for checking this.

 

Greetings,

Spedex

3 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
September 27, 2022

Please specify what version of OS are you using?

S
Spedex12-AmethystAuthor
12-Amethyst
September 27, 2022

I am using Win 11 Pro (64 Bit).

also tried it with creo 7, did also not work.

Did not update the operating system nor any drivers.

Only update I did in the meanwhile between the last time it worked and now was the following: https://support.microsoft.com/en-us/topic/september-13-2022-kb5017328-os-build-22000-978-40843fca-a0be-4a60-b68b-6cb23a73a5aa

S
23-Emerald III
StephenW23-Emerald III
23-Emerald III
September 28, 2022

Maybe:

https://community.ptc.com/t5/PTC-Education-Forum/Creo-Agent-did-not-initialize-correctly-Please-contact-technical/m-p/732275#M12112

 

S
Spedex12-AmethystAuthor
12-Amethyst
October 18, 2022

Can neither deny nor accept this idea. See my "solution".

S
Spedex12-AmethystAuthorAnswer
12-Amethyst
October 18, 2022

Could not really find a fix.

I tried downgrading to an older Windows 11 version, but the downgrading did not work.

Then I re-set my whole PC. I assume it would work now but I did no check cause I do not need Creo at the moment anymore and I don't want to install it just for checking this.

 

Greetings,

Spedex

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