Upgrade integrity server from 10.2 to 10.8 in one go?

Question

Hi,We haven't upgraded our Integrity Server in a while and need to go from 10.2 to 10.8. Is it possible to upgrade directly to 10.8 or do we need to go from 10.2->10.3->10.4 etc.I only ask because I remember doing one upgrade in the past where I skipped a release and it ended up missing a properties file (encryption.properties) due to a new feature that had been introduced in the previous release but was not created in the later release. Then I had to roll back and perform the intermediate upgrade before going to the next version.Thanks in advance for any info.Best regards,Paul

tmisner · Accepted Answer

Hello Paul,Is there any specific reason you are looking to upgrade to Integrity 10.8 specifically? We have recently released Integrity 11.1 and recommend upgrading to the latest version.First and foremost for an upgrade like this it is important to consider platform support. Please refer to the following documentation to confirm your current platforms are supported under the Integrity release you intend to upgrade to:Integrity 11 Platform Supporthttps://support.ptc.com/WCMS/files/171619/en/Integrity_11_Supported_Platforms.pdfIntegrity 10 Platform Supporthttp://support.ptc.com/view?im_dbkey=142571Upgrade PathWhen upgrading from Integrity 10.2 to 10.8 you do not need to install every minor upgrade instance (i.e. 10.2 to 10.3 to 10.4). You will however need to install Integrity 10.7 before you can install any later versions of Integrity. The intermediary step to 10.7 is needed because a new table was introduced in this release. The aforementioned table provides a new model to store relationship data within the database. This new table was implemented because it scales much more efficiently than the previous table model it replaces. After the upgrade from 10.2 to 10.7 is complete data must be migrated from the old relationship table to the new relationship table. Please note the significant importance of this migration step. We highly recommend extensive testing of this data migration before it is implemented in production.For more information on the relationship data migration after installing Integrity 10.7 please refer to Chapter 2 starting on page 57 of the following guide:https://support.ptc.com/WCMS/files/164975/en/IntegrityUpgradingGuide_10_7.pdfPlease be sure to read through Chapter 1 of the above 10.7 Upgrade Guide as well for more information on best practices and recommendations prior to upgrading.Similar Upgrade Guides are also available when upgrading to Integrity 10.8 or 11.1. They can be found here:Integrity 10.8 Upgrade Guidehttps://support.ptc.com/WCMS/files/168312/en/IntegrityUpgradingGuide_10_8.pdfIntegrity 11.1 Upgrade Guidehttps://support.ptc.com/WCMS/files/172673/en/InstallUpgradingGuide_11_1.pdfPlease be sure to read through these guides for best practices and recommendations.Hope that helps.

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