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5-Regular Member
November 25, 2022
Solved

Connection Between KepServerEX and Softing 56eATM-OPC UA Server with CA validated certificates

  • November 25, 2022
  • 1 reply
  • 2170 views

Hi,

 

  I'm trying to connected KepServerEX v6.8 with a Softing 56eATM-OPC UA Server with CA validated Certificates and when I'm doing the connection I recive this message:

  Channel failed to connect. | Status description = 'The user identity token is not válid.' Status code = 0X80200000.

 

  The only text that I found at support it's to desable security login, but it's not an option for me.

Best answer by slangley

Hi @Grimpow.

 

For the greater community......as you discovered, the functionality does not currently exist for configuring a user certificate in KepServer.

 

If you have additional information you would like to share, please feel free to do so.

 

Regards.

 

--Sharon

1 reply

24-Ruby III
November 26, 2022

 Hi,

 

Article - "'The user identity token is not valid.', Status code = 0X80200000 error is posted in KEPServerEX / ThingWorx Industrial Connectivity": https://www.ptc.com/en/support/article/CS291994 

Grimpow5-Regular MemberAuthor
5-Regular Member
November 26, 2022

Hi,

 

  The problem it's that I can't acept anonymous login. I need Certification Authority validated certificates

Community Manager
December 13, 2022

Hi @Grimpow.

 

If you have a support account, it might be best to open a case.  If you agree, please private message me your PTC support email address and I will be happy to create the case on your behalf.

 

Regards.

 

--Sharon