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vasan1-Visitor
1-Visitor
July 25, 2020
Solved

Failure to install dependencies: chef client

  • July 25, 2020
  • 2 replies
  • 2961 views

Hello,

 

When I downloaded a trial version of Thingworx and installed on Ubuntu 18.04, after installing the pre-requisites, and when installing Thingworx, I am getting the following error:

 

Failed to Install dependencies: chef client.

 

Is there a platform specific problem of Ubuntu not being supported currently?

 

Thanks

 

    Best answer by Rick-Stanley

    The free trial installer does not work on Ubuntu. It is supported on CentOS and will likely work on other Linux distributions based on Red Hat Linux: 

    https://developer.thingworx.com/en/resources/trial/foundation-trial-edition 

    2 replies

    Z
    zyuan15-Regular Member
    5-Regular Member
    July 28, 2020

    You can refer to this link

    https://community.ptc.com/t5/ThingWorx-Developers/Failure-to-install-dependencies-chef-client/td-p/639195?posno=4&q=Failed%20to%20Install%20dependencies:%20chef%20client.&source=search

    V
    vasan1-VisitorAuthor
    1-Visitor
    July 28, 2020
    The given link does not mention the solution for the problem on Ubuntu. It
    just says that the install worked on CentOS and asks a question of whether
    Ubuntu is supported?

    Is there any solution for having the installation complete successfully of
    a trail version of ThingWorkx on Ubuntu 18.x version?
      S
      slangleyCommunity Manager
      Community Manager
      September 21, 2020

      Hi @vasan.

       

      If you feel your question has been answered, please mark the appropriate response as the Accepted Solution for the benefit of others with the same question.

       

      Thank you for your participation in our community!

       

      Regards

       

      --Sharon

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