I am newbie to ThingWorx and I want to test how can i send an email using ThingWorx 6.5.
For the same I am want to know further steps to be followed, till now I did below basic steps,
Unable to Invoke Service SendMessage on Test-email : Could not connect to SMTP host: smtp.gmail.com, port: 25
Please suggest, what are all the steps need to be followed to send a successful Email/message.
Hi Mahesh, have you already tried the ThingWorx Tutorial on this? It's covered quite extensively. Additionally there's also a Mail Extension available which you might want to have a look at.
Hope this helps.
I did same as mentioned in tutorial but still facing same issue,
Unable to Invoke Service SendMessage on ACMEVendingNotifier : Could not connect to SMTP host: SMTP.gmail.com, port: 25
Not sure, why and how it is appearing.
Mahesh, could you share the configuration page details from your mail thing? concerning the SMTP, whether or not you are using TLS/SSL and port etc
Mahesh, can you verify if that port is not blocked in your firewall/ network? A simple way to test this is running this on your command prompt -
telnet smtp.gmail.com 25
There is a known issue with the Mail Server Extension and VPNs. Please review this KCS article and let me know if you have further questions on this: https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS236135
I tried with exploring following,
1. Check for port
tried with suggested command and getting below error,
Connecting To SMTP.gmail.com...Could not open connection to the host, on port 25: Connect failed
Tried with below port also but result is same with port number changed.
2. For configuration, I am attaching screenshot here.
Mahesh, if the port is blocked you won't be able to communicate on that - could you try opening this port both in Incoming and Outgoing in your firewall?