Importing the Analytics Extension fails

Forum|Forum|8 years ago
May 16, 2017
2 replies
4446 views

I'm trying to import the Analytics Extension 7.4 into Thingworx 7.4 I get an error

mathcadconnector-extension:7.4.0Import Failed: Unable to update vocabulary [ TW ]: Vocabulary TW not found

The others appear to be imported but then when I proceed to the next step of the installation guide there is no Thing called TW_ML_Configuration

Not sure where to go from here.

Best answer by nsampat

Andrew,

I am confirming that this is a known issue with MS-SQL in conjunction with Analytics Extension.

Postgres will worked as an alternate DB when importing the Extension.

Regards,

Neel

P

posipova

20-Turquoise

John Greiner Neel Sampat do you guys have any suggestions?

N

nsampat

17-Peridot

Thank you Polina Osipova for pinging us.

@AndrewJackson Can you confirm your ThingWorx Foundation installation version? Also, can you confirm what version of the Extension you downloaded? The error code you are experiencing leads me to believe you are trying to install Analytics Extension to an older version of ThingWorx Foundation.

There is a compatibility requirement for the installation which can be found here

You can find the download links here to obtain the correct version of Analytics Extension